RETURNS

RETURNS

  • You have 14 days to return an order after receiving it.
  • If you change your mind, or the product you received is not what you expected, please contact me before returning the item.
  • Unless arrangements are made with me, you cover the cost of the return.
  • If you have any questions, please contact us.
  • If you wish to make a return, send me an e-mail containing your name, address, e-mail address, the order number and a specification of which items that the return relates to.
  • Ship the items for return within 14 days of the date of the notification.
  • You are responsible for any damage incurred by items during the return shipment. I therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging
  • Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
  • If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.